The contact owns a 2025 Toyota Sequoia Hybrid. The contact stated that while his wife was driving approximately 10 MPH, the vehicle was rear-ended by another vehicle driving approximately 50 MPH. The rear of the vehicle sustained significant damage. There was no warning light illuminated. The air bags failed deploy. The driver hit her head against an unknown part of the vehicle. The driver sustained a contusion on the left side of the head and neck, and on the left knee and wrist. The contact was following his wife when the incident occurred, and the contact transported his wife to the hospital, where medical assistance was provided. The vehicle was undrivable and was towed to a tow yard. A police report was filed. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,500.

Complaints