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Buick Encore GX AWD

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I am reporting a serious safety issue with my 2023 Buick Encore GX that repeatedly shuts off while driving and doesnât restart when auto stop is on, it leaves me stranded in traffic. The vehicle has been in the shop multiple times since February 13, and the issue has not been resolved. A service advisor has stated he is not comfortable putting me back in the vehicle and wants to help get me out of this car. I am requesting escalation, a case number, and immediate resolution. After having the oil changed in February, the check engine light came on soon after. Car had left me stranded prior to the battery being replaced. After 4 times in the same shop, they say a bad ground connection may now be the problem, however they also said they recharged the battery the visit prior.

BUICK ENCORE GX 2023 ELECTRICAL SYSTEM

the evaporative emissions purge pump or an ECM calibration fault code P0521

BUICK ENCORE GX 2023 FUEL/PROPULSION SYSTEM

Purge pump failure occurred at 15000 miles , no lights were active on dash prior. now have a persistent check engine light .

BUICK ENCORE GX 2023 UNKNOWN OR OTHER

The contact owns a 2023 Buick Encore GX. The contact stated that while driving on several occasions at various speeds, the vehicle bounced to the left and the right, and the steering wheel pulled to the left or the right, making it difficult to steer the vehicle. The vehicle was not diagnosed or repaired; however, after a test drive, the dealer informed the contact that the vehicle operated as intended. The manufacturer was not notified of the failure. The failure mileage was approximately 13,978.

BUICK ENCORE GX 2023 STEERING

When starting from a traffic light after the green light, the car made mechanical noises and would not accelerate above approximately 25 mph.  It seemed obvious at the time that the transmission had failed, which was later confirmed after being towed to the dealership.  There were no warning lamps or messages displayed; however, during the previous days, there were a few instances when the transmission "shifted" hard (this seemed odd considering it is a CVT transmission).

BUICK ENCORE GX 2023 POWER TRAIN

2023 Buick Encore GX AWD — vehicle data sourced from FuelEconomy.gov.

Der Buick Encore GX AWD (2023) ist ein zertifiziertes Fahrzeug in der Kategorie Kompakt-SUVs, das mit seinem Allradantrieb für vielseitige Fahreigenschaften sorgt. Mit einem 1,3-Liter-Turbomotor und 9-Gang-Automatikgetriebe bietet er eine solide Leistung für den Alltag.

	2020	2021	2022	2023	2024	2025	2026
product.price	—	—	—	$26,300	$26,300–$34,000	$27,900	—
specs.engine_capacity	1.3L	1.3L	1.3L	1.3 litre1338 cc(81.65 cu in)	1.3L	1.3L	1.3L
specs.fuel_type	Normal	Normal	Normal	Regular	Normal	Normal	Normal
specs.transmission	Automatik 9-Gang	Automatik 9-Gang	Automatik 9-Gang	9 speed automatic	Automatik 9-Gang	Automatik 9-Gang	Automatik 9-Gang
specs.body_type	Kompakter SUV 4WD	Kompakter SUV 4WD	Kompakter SUV 4WD	4/5 Seater Suv/Sports Utility Vehicle	Kompakter SUV 4WD	Kompakter SUV 4WD	Kompakter SUV 4WD

Buick Encore GX AWD (2023) product.specifications