My Ford Pass notified me that it detected an issue with the EGR valve. The dealership said I have to pay for this because it was not part of the recall. It is a 2025 Ford Escape which to my understanding most were included under a recall but my car is not part of this but clearly is an issue with my car. The day I got the warning I made appt to have fixed the following week but on my way to work the next day which is today XXX the car started misfiring and sporadically moving. When I got to stop light, car died and I had to start it 5 times for it to stay running. People were honking because the light changed and I couldn't get the car to move.Then it started sputtering again and I drove it to Airport Ford in [XXX]. They took my car in and drove me to work. I called for an update and they said it was going to be finished shortly and sent someone to pick me up. When I got there they said 1 of the spark plugs they put was bad and they couldn't get another 1 until next day and gave me a loaner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, the hood of my vehicle flew up and broke my windshield and caused damage to body by the hood hinge on both sides. There were no warning lamps or signals that warned me that the hood was loose. I had limited visual to pull over and close the hood. Fortunately I was going slow and there were not other vehicles that were impacted. Because the hood is opened inside with the double pull mechanism it is too easy to open the hood without the secondary safety hook outside like most vehicles have. I have had the windshield replaced and am working with insurance to complete repairs on the body.

I bought this vehicle in mid April 2026 with 9,500 miles. It has the 1.5L Ecoboost engine. I drove the car for 3,000 miles and noticed the coolant was at ‘minimum’ and wondered why a car with so few miles is using coolant. I took the car to my dealer and they confirmed coolant intrusion into the engine due to a bad head gasket. The vehicle is now at the dealer waiting on either a new head gasket or other more intensive repairs due to internal damage. I wanted to flag this because the engine is the 3rd version of this engine but the same issues as previous versions. The repair is under warranty.

The contact owns a 2025 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2025 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the recall notification stated that in the event of a failure, the vehicle could crash. The manufacturer was made aware of the concern, and a case was filed. The contact had not experienced a failure.