On October 10, 2025 at 8:15am my entire moonroof shattered spraying glass over myself, son and dog.  This was a sunny morning 37 degrees, no traffic, no cars beside or ahead of me as starting ascent up hill.  I immediately checked on everyone, called the BMW dealership and after receiving no answer on service, business and sales turned to travel down to dealership with glass still falling from roof.   I bought this car October 8, 2025  so had it for 2 days maxiumum.  Pulling into service bay several people crawled up to take pictures.  He said a rock probably hit it but as I insisted there was NO traffic ahead or beside me.  This had nothing to do with environment or any impact. The roof literally spontaneously exploded. I want to report this for others safety and to have it on record for history.  As of this point I do not know what they plan to do.  I have also contacted my insurance to let them know of this incident but I do not want a claim through them.  This has every responsibility pointing to a warranty through their dealership and the manufacturer.   Thank you.

Plaintes