complaints.title

complaints.subtitle

56 complaints
KIA SORENTO 2023 VISIBILITY/WIPER
high
While traveling on a freeway, the front sliding portion of our sunroof exploded outward and upward. Sunroof was closed at the time with no impact present to cause the event. A very expensive repair
NHTSAUSJul 2026Source →
KIA SORENTO 2023 VISIBILITY/WIPER
medium
The panoramic sunroof on my 2023 Kia Sorento intermittently fails to close. When commanded to close, the glass travels most of the way, then stops or reverses before reaching the fully closed position
NHTSAUSJul 2026Source →
KIA SORENTO 2023 UNKNOWN OR OTHER
high
Vehicle Component Affected: Electrical System / HVAC / Blower Motor Resistor Incident Description: While operating my 2023 Kia Sorento, the HVAC system suddenly suffered a complete failure, causing a
NHTSAUSJun 2026Source →
KIA SORENTO 2023 UNKNOWN OR OTHER
high
Driving down the road and the left rear passenger window exploded. Shatters went everywhere all over the passenger in the back. I went online and looked and this is a hugh issue evidently with some Ki
NHTSAUSJun 2026Source →
KIA SORENTO 2023 VEHICLE SPEED CONTROL
low
All lights came on the dashboard including the check engine light and I could not accelerate. I had to pull over and turn car off and on to get it to accelerate. It poses a very serious threat as you
NHTSAUSMay 2026Source →
KIA SORENTO 2023 FUEL/PROPULSION SYSTEM
medium
VEHICLE: 2023 Kia Sorento, VIN [XXX] , currently 48,000 miles. Vehicle has never been in a collision. DEFECT: FUEL FILLER DOOR ACTUATOR WITH NO EMERGENCY RELEASE — STRANDING HAZARD The fuel filler d
NHTSAUSMay 2026Source →
KIA SORENTO 2023 UNKNOWN OR OTHER
low
The backup camera on the trunk of the 2023 Kia Sorrento has fallen out. It is attached only by the wires. Apparently, my specific vehicle is not a part of the initial recall; however, the camera has f
NHTSAUSApr 2026Source →
KIA SORENTO 2023 POWER TRAIN
medium
Immediately after a dealership-performed warranty repair, the vehicle experienced a severe safety‑critical failure at highway speed. The vehicle began shaking violently, produced loud knocking and i
NHTSAUSApr 2026Source →
KIA SORENTO 2023 UNKNOWN OR OTHER
medium
The issue is the front grill design. Kia left the radiator completely exposed behind the grill with no protective barrier. Over time, dust, debris, and rocks collect and pass right through, causing se
NHTSAUSApr 2026Source →
KIA SORENTO 2023 UNKNOWN OR OTHER
low
2023 Kia sorento rear camera mounting bracket broke. There was are recall SC280 in 2023. Rear camera recently fell out of housing unit and is hanging. Still under warranty, dealership and Kia America
NHTSAUSMar 2026Source →
KIA SORENTO 2023 ENGINE
medium
I am submitting a vehicle safety and certification concern regarding a 2023 Kia Sorento Hybrid that was marketed and offered for sale as a Kia Certified Pre-Owned (CPO) vehicle by Shawnee Mission Kia,
NHTSAUSMar 2026Source →
KIA SORENTO 2023 POWER TRAIN
low
Transmission went out while driving on highway. Dealership said they need to replace the entire transmission.
NHTSAUSMar 2026Source →
KIA SORENTO 2023 UNKNOWN OR OTHER
high
What component or system failed or malfunctioned, and is it available for inspection upon request? —-The radiator How was your safety or the safety of others put at risk? ——possible fire and
NHTSAUSFeb 2026Source →
KIA SORENTO 2023 VISIBILITY:SUN/MOON ROOF ASSEMBLY
high
The contact owns a 2023 Kia Sorento. The contact stated that while his wife was driving 10 MPH, after making a left turn, the sunroof shattered with the sunroof cover closed. The vehicle was steered t
NHTSAUSFeb 2026Source →
KIA SORENTO 2023 SERVICE BRAKES
low
I purchased this car with approximately 22,000 miles on it. I have had to have OEM rotor resurface / replacement at the dealership approximately almost every oil change or about every 6,000 miles for
NHTSAUSFeb 2026Source →
KIA SORENTO 2023 ELECTRICAL SYSTEM
low
Screen not responding properly
NHTSAUSJan 2026Source →
KIA SORENTO 2023 ELECTRICAL SYSTEM
high
I am writing to report a mechanical failure with my Kia vehicle that occurred on January 19, 2026. While stopped at a red light, my vehicle suddenly shut off and would not restart. Although the electr
NHTSAUSJan 2026Source →
KIA SORENTO 2023 FORWARD COLLISION AVOIDANCE: WARNINGS
high
Upon starting the vehicle, it flashed several warning lights that were not on the day before. Including popping codes up on the infotainment system and urging me to schedule a service with KIA. Upon l
NHTSAUSJan 2026Source →
KIA SORENTO 2023 UNKNOWN OR OTHER
low
UNKNOWN However multiple times the front end of the vehicle starts shaking when I try to break up especially on the highway. The dealership claimed to have repaired it once and shortly after it happ
NHTSAUSDec 2025Source →
KIA SORENTO 2023 UNKNOWN OR OTHER
critical
Was driving on Dallas North Toll way when my vehicle lost acceleration. Had to pull over and engine started smoking and lit a flame under the hood. Car is now at Clay Cooley Kia in Irving, TX. Car has
NHTSAUSDec 2025Source →