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A software defect exists which causes the vehicle to reset the electronically controlled side view mirrors such that they point downward, obscuring the driver's view along the sides of the vehicle. I have notified the Genesis dealer and Genesis USA before and neither has been able to reproduce or rectify the problem. I suspect this is a defect when the vehicle is started on an unlevel surface, as the mirrors will attempt to adjust automatically. The defect appears to be most prominent when switching user profiles and shifting into a gear before the driver profile has finished loading. This issue is also present on the 2026 Genesis GV80.

GENESIS GV80 2023 VISIBILITY/WIPER

On April 20th, 2026  I called Genesis of Carmel (Address: [XXX]  Phone: [XXX] ) to get a oil change.  On the same day I called them I also explained that various warning lights started to appear in the dash (check high beam assist system, check driver attention system, check speed limit system).  The next day on the 21st when I wen to t take the car in for service the car would not start.  I had to have the car towed to the Genesis dealer listed above.   I received no calls from the dealership for 2 weeks.  When trying to call their phone it is very hard to get through and strangely they hang up on you once you been transferred to the service department.  On May 10th I received a call back from the Genesis delership and they stated that they had out a battery in my car but that the battery is draining and they don't know why.  I asked them in they provide loaners sionce ai have beeen without a car for sevral days.  they expolained that they don't have any but I could call Genesis (844-340-9741) and perhaps they could help me faster.  i asked why they couldn't call for me and they stated that I may have better success.   I called Genesis at that phone number 844-340-9641 and again explained all of the above information.  I was given a case number and provided the same day as requested the information that they are asking for.  This is a copy of the email (attached) I received after that call.   Please note that even in this email they are stating it will be awhile before they get back to me.  I am still without a car or a call back from the dealership.  Genesis Case #42662041      INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

GENESIS GV80 2023 ELECTRICAL SYSTEM

In light of the recent fatality involving an automatic folding seat in a Hyundai, we tested the automatic seat function in the Genesis 2nd row to ensure it responds appropriately. First, my daughter (weighing 165 lbs) sat in the seat without a seat belt on and activated the folding mechanism. The seat did stop once it detected her, but only after it had already pushed her into an uncomfortably bent position, which suggests the detection point may be later than ideal.  We then tested the seat using a Joie Mint Latch baseless car seat with a child in it (18 lb child, and the car seat weighing approximately 9 lbs). We did not secure the lower anchors or seat belt out of caution. When we pressed the button, the seat continued folding without stopping, and we had to quickly remove the child and car seat to prevent the seat from fully collapsing onto him. Although the button could be pressed again to reverse the seat, that would not have prevented a serious injury had we not intervened immediately. This presents a significant safety concern.

GENESIS GV80 2023 SEATS

On Friday, April 11, 2026 I received an alert on my vehicle that there was a possible issue with the driver's side headlamps.  After checking my headlamps I discovered that the driver's side headlamps were not on.  It was night time when this happened and I was very concerned for my safety and the safety of others while driving without proper lighting.  The issue has been confirmed by a Genesis Service representative stating that this is a very common issue with this particular vehicle.  It was relayed that moisture gets in the light assembly and shorts out the ILCU, which kills light functions.  I have not had the vehicle inspected by the manufacturer, police or insurance representative.  I feel that this issue, being known to be a common occurrence, should be a recall item and I am requesting a goodwill repair.  I purchased this vehicle used and have had it for nine months.  It was out of warranty when I purchased it so I purchased an extended warranty but unfortunately for me it does not include lighting.  I am an elderly woman on a fixed income and cannot afford an expensive repair like this (approximately $2,500).  I've always wanted a GV80 and was so excited when I purchased it.  I am hopeful that Genesis will stand behind their product and put this item as a recall or in the very least grant a goodwill repair.

GENESIS GV80 2023 EXTERIOR LIGHTING

The contact owns a 2023 Genesis GV80. The contact stated that while pulling into traffic, the vehicle stalled. The accelerator was depressed, but the vehicle failed to move. There were no warning lights illuminated. The contact stated that the failure was due to NHTSA Campaign Number: 24V282000 (Fuel System, Gasoline). The contact contacted AAA, who rest drove the vehicle but eventually towed the vehicle. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The manufacturer was contacted and provided a case. The failure mileage was approximately 6,700.

GENESIS GV80 2023 FUEL SYSTEM, GASOLINE

2023 Genesis GV80 AWD — vehicle data sourced from FuelEconomy.gov.

The 2023 Genesis GV80 AWD is a safe and capable standard sport utility vehicle. Its powerful 3.5L turbocharged engine delivers robust performance, while the all-wheel-drive system ensures confident handling in various conditions.

	2021	2022	2023	2024	2025	2026
Price	—	—	$49,450	$49,450–$83,950	$57,500–$83,950	—
Engine Capacity	3.5L	3.5L	2.5 L	3.5L	3.5L	3.5L
Fuel Type	Premium	Premium	Premium	Premium	Premium	Premium
Transmission	Automatic (S8)	Automatic (S8)	8 speed automatic	Automatic (S8)	Automatic (S8)	Automatic (S8)
Body Type	Standard Sport Utility Vehicle 4WD	Standard Sport Utility Vehicle 4WD	SUV	Standard Sport Utility Vehicle 4WD	Standard Sport Utility Vehicle 4WD	Standard Sport Utility Vehicle 4WD

Genesis GV80 AWD (2023) Specifications