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Infotainment cluster going black. Hyundai refuses to provide vehicle & wonât diagnose issue even after making appt.

HYUNDAI TUCSON 2025 UNKNOWN OR OTHER

I bought my car in for recalls and they performed service. I got down the road when the HUD started going out over bumps. They could not duplicate it when I bought it back after picking it up. This was yesterday 7/16/26. They have had this car for a total of 18 days not including other issues that I have bought it in for. Today I am having issues with the instrument cluster and HUD going out randomly over bumps still. This is exactly what I explained when dropping it for the repair. This is resulting in me not being able to read the instrument cluster since it displays no signal on cluster or goes completely black.

HYUNDAI TUCSON 2025 ELECTRICAL SYSTEM

The rear door locks and trunk lid do not always unlock. This creates a safety concern for rear passengers because they cannot easily exit the car because door won't unlock. The dealership says issue is intermittent yet it's still happening.

I was intending to make a left hand turn out of a dinner parking lot. As I approached the exit, I saw that a car was about to drive past me preventing me from making that turn, so I put my foot on the brake pedal to stop my car and let the vehicle safely pass in front of me.  But the brake did not work. It did not stop my car. The pedal felt limp not firm  I turned sharply to the left to avoid striking the other vehicle. Fortunately no other cars were coming in either direction. I put the car in neutral and then in park. Only by the grace of God a collision was averted.  I then restarted the car, the brake pedal was now firm again and I drove home. I returned home and left the car in my driveway until Monday, July 13 when I had a tow truck take the vehicle to the dealer.  This is not the first time my brakes became soft and limp and failed to stop my car. There have been at least two or three previous incidents over the the past months while backing out of a parking space, the brake pedal became limp. In those instances I was able to stop the vehicle by putting it in park.  When I restarted the vehicle, the brake returned to being firm.  These incidents are intermittent. I don't know when and where they will occur. To date, the dealer claims not to have found anything wrong with my brakes. Apparently, unless they can replicate my experience directly themselves, they intend to send me on my merry way. I don't consider the vehicle is safe to drive.   The intermittent problems I have had with the brakes all occurred in exiting parking lots and not on the highway at 55 MPH - fortunately. These incidents occurred. The brakes have failed

HYUNDAI TUCSON 2025 SERVICE BRAKES

The automatic emergency braking system activated early and aggressively causing a rear end collision. It is available for inspection upon request.  While driving in busy traffic on a highway I was lightly braking to avoid sudden stops or unexpected movements of the vehicle while traveling between 20-30 mph. The vehicle then activated the emergency braking system and came to a sudden and unexpected complete stop.  This sudden stoppage caused myself and my passenger to be thrown forward harshly against the seatbelts.  Additionally I was unable to steer the vehicle towards the side of the road as the wheel had locked and avoid an SUV that was rapidly approaching my rear.  This SUV subsequently rear ended me. The actual collision was minor thankfully due to the low speed of the traffic, but could have been much more severe if traffic conditions had been different.    Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. (I am in the process of this right now, but because my car was in a collision the dealer will not fix the recall or inspect the vehicle until the collision damage is fixed)  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? See previous answer  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The vehicle had not exhibited any issues prior to this sudden stopping.

HYUNDAI TUCSON 2025 FORWARD COLLISION AVOIDANCE: WARNINGS

2025 Hyundai Tucson AWD — vehicle data sourced from FuelEconomy.gov.

The 2025 Hyundai Tucson AWD offers a compelling blend of efficiency and capability, boasting a hybrid powertrain for optimized fuel consumption. Its All-Wheel Drive system provides confidence in various conditions, making it a practical choice for diverse driving needs.

	2015	2016	2017	2018	2019	2020	2025
Price	—	—	—	—	—	—	—
Engine Capacity	2L	1.6 litre1591 cc(97.089 cu in)	1.6 litre1591 cc(97.089 cu in)	2.4L	2.4L	2.4L	1.6L
Fuel Type	Regular	Petrol	Petrol	Regular	Regular	Regular	Regular
Transmission	Automatic 6-spd	7 speed automatic	7 speed automatic	Automatic (S6)	Automatic (S6)	Automatic (S6)	6 speed automatic
Body Type	Small Sport Utility Vehicle 4WD	4/5 Seater Suv/Sports Utility Vehicle	4/5 Seater Suv/Sports Utility Vehicle	Small Sport Utility Vehicle 4WD	Small Sport Utility Vehicle 4WD	Small Sport Utility Vehicle 4WD	SUV

Hyundai Tucson AWD (2025) Specifications