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The heating unit isnât working. It blows out cold air when on hot and sometimes it switches to different setting for the heating unit.

JEEP COMPASS 2023 UNKNOWN OR OTHER

Steering rack needs to be replaced per dealership. Reported loud clunking noise when turning. Not covered under warranty. Was told it was regular car maintenance. 49k miles with bumper to bumper expired a month before complaint. Have noted in forums multiple complaints for same issue yet jeep refuses to cover.

JEEP COMPASS 2023 STEERING

The car sways back and forth and the steering wheel shakes.

I am filing this complaint regarding a deceptive business practice at Haddad Dodge Kia involving the falsification of official vehicle service records and the mishandling of safety-critical repairs.  1. Verification of Safety Defect: In December 2025, a technician at this dealership confirmed a failure in my vehicle's occupant restraint system (seat belts). Parts were ordered under warranty specifically to address this safety risk.  2. Failure to Perform and Misrepresentation: On January 27, 2026, I dropped my vehicle off for the scheduled installation of these safety components. The dealership held my vehicle for 48 hours. During this time, Service Advisor Josh Kortkamp falsely stated via text that the vehicle was "disassembled" and the technician was working on it. Upon my arrival to retrieve the vehicle, I discovered it had never been touched, and my dash cam had been unplugged without my consent.  3. Falsification of Legal Documents (Fraud): After I terminated the service for non-performance, the dealership manually entered a status of "Customer Declined Repairs" into the official service record and the Stellantis national database. I have a timestamped Multi-Point Inspection (MPI) PDF showing the work was "Approved" by me. The "Declined" status is a fraudulent fabrication intended to:  Mask the shopâs failure to perform authorized work.  Shift legal liability for a known safety defect from the dealership/manufacturer to me.  Create a false record of owner negligence that jeopardizes my Stellantis/Mopar Warranty standing.  Desired Resolution: I request that the Attorney Generalâs office investigate these deceptive practices. I demand that the dealership be compelled to formally amend my vehicle's national service history to accurately reflect "Shop Non-Performance" rather than a "Customer Decline," and to provide written confirmation that my warranty standing remains intact despite their fraudulent reporting.

JEEP COMPASS 2023 SEAT BELTS

The contact's granddaughter owns a 2023 Jeep Compass. The contact stated that while her granddaughter was driving approximately 65 MPH with her daughter in the vehicle, there was an abnormal fuel odor entering the vehicle. No warning light was illuminated. The contact pulled into an auto shop parking lot. The contact stated that an independent mechanic from the auto shop inspected the vehicle and noticed that a fuel clip was needed. A dealer was contacted. The vehicle was towed to the dealer; however, the contact was waiting to hear from the dealer about a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 30,023.

JEEP COMPASS 2023 FUEL SYSTEM, GASOLINE

2023 Jeep Compass 4WD — vehicle data sourced from FuelEconomy.gov.

The 2023 Jeep Compass 4WD is a safe and capable small SUV designed for adventure. With its all-wheel-drive system and turbocharged engine, it's ready to tackle various conditions while offering a comfortable ride.

	2007	2008	2009	2010	2011	2012	2023
Price	—	—	—	—	—	—	$28,545
Engine Capacity	2.4L	2.4L	2.4L	2.4L	2.4L	2.4L	1.3L
Fuel Type	Regular	Regular	Regular	Regular	Regular	Regular	Regular
Transmission	Manual 5-spd	Manual 5-spd	Automatic (variable gear ratios)	Manual 5-spd	Automatic (variable gear ratios)	Automatic (variable gear ratios)	8 speed automatic
Body Type	Sport Utility Vehicle - 4WD	Sport Utility Vehicle - 4WD	Sport Utility Vehicle - 4WD	Sport Utility Vehicle - 4WD	Sport Utility Vehicle - 4WD	Sport Utility Vehicle - 4WD	SUV

Jeep Compass 4WD (2023) Specifications