The contact owns a 2026 BMW X3. The contact stated that while vehicle was stopped at an intersection with the engine running, the message “Auto Start Feature Off” was displayed, and the starter was cycling unexpectedly. There was no warning light illuminated. The dealer was contacted but was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10.

During the second day of ownership I was driving with no vehicles in front of me and only oncoming traffic, and I heard a loud cracking sound from the windshield. It did not sound like something impacted the windshield, and I did not see any object coming toward the vehicle. Two parallel cracks immediately developed in the windshield beginning from the headliner directly in front of the driver's seat, and they spread down toward the dash approximately 4", then the cracks turned, remaining parallel, and spread horizontally toward the passenger side of the vehicle. The lower crack stopped, while the upper crack spread the following day to the rearview mirror assembly. Dealership determined it to be caused by impact, but the manner in which the crack spread and the path it took suggests improper windshield installation from the factory and improper tension on the glass, perhaps from a faulty or improperly installed windshield clip. BMW online forums suggest many customers are having identical problems with windshield tension cracking on this generation of the X3, complete with narratives and photographs.

I purchased a new 2026 bmw x3 in November 2025 and a couple of months later as I was getting in the car for work, I turned the vehicle on and a ton of alerts were dinging off and the steering wheel went haywire along with the breaking, I could not brake and it was steering me off of the road without me steering. I had to have the vehicle towed to the shop. I have another appt on 6/23/26 as I am having another issue with the display screen in my vehicle not coming on and turning black including the speedometer on the dash, as well as the volume button. I did try to manually reboot but it did not work. I told BMW the first incident is a severe safety issue and I have been hesitant to drive the vehicle but they did not seem to care about the issues I have been having as this should not be happening within a few months of buying a brand new vehicle.

We purchased this vehicle new. It has less than 3,000 miles on it. A crack has developed in the windshield, starting in the upper corner on the passenger side and extending approximately 18 inches diagonally across the windshield. There is no evidence of an impact on the windshield by a rock or other road debris. It appears to be a defect in the glass itself or the method of installation. I believe that this issue is worthy of investigation by the NHTSA.

This car was purchased new from an authorized dealer. After about 3 months of operation, I noticed a crack in the windshield starting at the upper edge of the passenger side of the vehicle. The crack has since spread approx. halfway across the windshield. I'm concerned that this will continue until the windshield fails. I took it to the dealer who agreed that it didn't appear to have been struck by a rock or anything else, but the dealership has refused to take responsibility. I looked up possible recalls on this issue and discovered that BMW has recalled other similar models for this problem, but not this model. I believe that this is an issue that should result in a recall and subsequent replacement of the windshield and I wanted to make the NHTSA aware of it.