On 1/13/2026 while driving on the 91 freeway near Long Beach California we heard a load Pop sound and then felt some air and outside notice in the car . Pulled over shortly and saw a large hole in the rear sun window with cracked glass everywhere. . Made an appointment at Penske Cadillac and a few days later they are checking to see if it’s covered under warranty. Also filled a claim with AAA . There was absolutely no rock or debris involved.

The contact owns a 2024 Cadillac XT5. The contact stated that while driving approximately 10 - 15 MPH and depressing the accelerator pedal, the vehicle failed to respond. There was an abnormal vibrating sound coming from the engine. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact to return the vehicle to the dealer for more diagnostic testing, and a case was opened. The failure mileage was 23,000.