I am reporting a serious public safety concern involving Walmart Auto Care Center in Waterford, CT, after tire installation on my 2023 Dodge Challenger. Walmart installed four new Michelin tires on 05/12/2026 after Walmart.com order #[XXX]. On [XXX], a missing front passenger-side locking lug nut was discovered. I photographed the missing lug nut area and reported the issue to Walmart. When I returned to the Waterford Walmart Auto Care Center on 06/12/2026, the Tire/Lube department manager stated that Walmart associates do not tighten or torque locking lug nuts because of a prior incident where a locking-lug key broke inside a customer’s wheel. This was never disclosed to me before service and was not posted for consumers. On 06/24/2026, the same department manager confirmed that statement in front of an assistant store manager during a recorded in-person interaction. During that same interaction, after I stated the vehicle has five lug nuts per wheel, the assistant store manager stated words to the effect that I could safely drive with only three lug nuts. My concern is not only reimbursement. This appears to be a serious vehicle safety issue: customers may be leaving a tire service department with missing, unsecured, or untorqued locking lug nuts, without being warned that all lug nuts were not properly secured. Lug nuts secure the wheel to the vehicle. A wheel or tire assembly failure at roadway speeds could endanger the vehicle occupants and the public. I have scheduled an independent inspection with Karns Automotive for 07/06/2026 to evaluate Walmart’s tire work and related wheel-safety concerns. Walmart Ethics/Safety reference: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine is malfunctioning. It is available for inspection. When you accelerate the vehicle, the engine goes into limp mode then it goes into neutral and you have to find a safe place on the side of the road to pull over shut it off and restart it. It's very very dangerous. Yes, Vatland Chrysler Dodge in Vero Beach. After it first malfunctioned the engine light came on and it's been on ever since. The dealership Vatland Chrysler can't get authorization from corporate to repair it and the vehicle is sitting and unsafe to drive.

The front windshield spontaneously cracked from the A frame. This is dangerous because it weakens the windshield and can impair vision. Multiple people online have complained about the same issue with their 2023 Challengers. I had it fixed at my dealership and through my insurance for an exorbitant amount of money. I contacted Stellantis and they tried to get in contact with the dealership but I dont believe they did. It doesn't appear they ever did their own investigation nor did they ever respond to my requests for reimbursement. I think this should be investigated given the number of claims online about this issue and that it appears to be a manufacturer defect. In all the cars my family and I have had over the years, none of them ever had an issue like this.

Windshield stress crack. From driver side A pillar across the windshield. Widely known factory defect issue. Causing many windshield replacements. No impact, no chips. This was due to improper bonding of the windshield during manufacturing, and body flex of the vehicle.

ON 12/24/2025 I found a foot long stress crack on the passenger side of the windshield. I was a National Glass Association Technician for 10 years I can tell the difference between a stress crack and an impact crack. There is no reason for this 2023 vehicle to have a stress crack with only 38,000 miles. Apparently, this is an ongoing issue all one needs to do is google the condition to see there is a problem with these vehicles and windshield stress cracks. My concern is what is the underlying reason causing these stress cracks and is it a larger safety issue as I believe the manufacture most likely knows.