The vehicle was taken to the dealership for Recall 304 (NHTSA Campaign 26V400), which was supposed to fix an instrument panel/heads-up display (HUD) communication loop crash. However, the software update merely isolated the crash so that only the HUD goes black and reboots while driving. The underlying signal drop or hardware defect is still actively occurring. The issue may appear to be a loose physical connection or faulty wiring harness, as the HUD loss may be triggered after hitting a bump or uneven road surface, though it remains intermittent. The driver's safety is compromised due to sudden, unpredictable driver distraction. Vital safety information, including vehicle speed, blind-spot monitoring alerts, and forward collision warnings, is instantly lost. The vehicle was returned to the dealership, but technicians stated they "did not find anything on their test drives (<15miles)" because the hardware dropout is intermittent. The vehicle was inspected and worked on by an authorized Hyundai dealership service center for the initial recall but they failed to diagnose the persistent post-recall failure.

My 2026 Hyundai Tucson Hybrid has lost drive/propulsion three times at freeway speed within the first month of ownership. The loss of power is sudden, and the vehicle does not re-engage drive for approximately 15–20 seconds. On July 5, 2026, at approximately 60 mph, the vehicle lost propulsion entirely and went limp in live freeway traffic, forcing me to coast off the freeway. Drive was only restored by shutting the engine off and restarting it. Two earlier occurrences happened on July 5, 2026 (earlier in the same drive) and on June 14, 2026. The vehicle is currently at the dealer service department; no fault codes were found and the technician could not reproduce the condition. This is an intermittent but repeatable loss of vehicle control at highway speed and I consider it a serious safety hazard with crash potential. Hyundai Consumer Affairs case #xxxxxxx is open on this vehicle.

I purchased my vehicle from Ideal Hyundai on 04/23/26. On 06/22/26 (less than 2 months later), I was driving to work and the car started to lose power. The display said to check hybrid system and stop safely. After 10 minutes, I was able to drive the car 3 more miles to work. I took it to Ideal Hyundai the next day. I got the car back on 06/26/26 after they said they address the issue and the open recall. Two weeks later, on 07/23/26 I was driving home on a busy highway when the car began to lose power again. We were able to get to the side of the road but were still in a dangerous position. Within minutes, the car's power went out and fuel drained from the car. We used Hyundai Roadside Assistance and they towed it to the nearest Hyundai dealer (Antwerpen). They told me the next day that the car had serious issues and another recall. They said they'd repair it by the end of the week. I also had called the Hyundai corporate office on 07/13/26. They said someone would get back to me in 2-3 business days. They have not done so yet. When I called yesterday, they said someone will get back to me tomorrow (9 business days after my initial call). No one from Antwerpen is answering the phone. I just got a text from them on 07/17/26 saying the car would be ready on 07/20/26 (it's not ready). Because the car lost power in the middle of a busy highway and has lost power twice in less than a month, I am afraid to drive it and believe it has issues that make it unsafe.

Date: Sunday, XXX at approximately 10:30 AM Location: LAZ Parking Garage, [XXX] Details: While exiting the parking garage at approximately 5 MPH, the vehicle suddenly and unexpectedly engaged automatic braking, causing the vehicle to make contact with a yellow pole in the garage. As a result of the impact, the front fender and bumper sustained damage. There was one occupant in the vehicle (myself), and I was wearing my seatbelt at the time of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There was a recent recall for the forward collision cameras that were causing breaking issues. This happened 4 or 5 times with the vehicle slamming on the brakes violently. I took it into Tustin Hyundai last month and had the software recall applied. The issue happened again on the 55 highway on June 20th at 6pm going approximately 35mph. Vehicle in front of me hard braked and applied brakes under control coming to a stop when the car took over and slammed on the brakes skidding the vehicle sideways