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I purchased a new 2025 Hyundai Palisade SEL from Bud Clary Hyundai Auburn on July 2, 2026. Prior to purchase, the dealership acknowledged that the vehicle had open safety recalls and stated that customers could not take delivery until the recalls were addressed. I later relied on dealership representations that the recalls were being fixed and completed the purchase. After delivery, Hyundai Customer Care and the dealership's service department both confirmed that the recalls remain open on the vehicle. Hyundai has since confirmed in writing that the recalls have been open for an extended period of time. The open recalls include NHTSA recalls 25V607000 and 26V034000. I am submitting this complaint because I believe NHTSA should be aware that a new vehicle may have been delivered to a customer while these safety recalls remained open.

HYUNDAI PALISADE 2025 UNKNOWN OR OTHER

The headrest button is stuck and unable to lock into position. We cannot get the button unstuck & car seat is now unsafe. I had to purchase and entirely new car seat (see receipt).

HYUNDAI PALISADE 2025 Other/I am not sure

Sunroof exploded while driving on Interstate 95 at 70mph.  Photos show sunroof exploded outwards not inwards

HYUNDAI PALISADE 2025 STRUCTURE:BODY

The sunroof exploded while driving down the highway. It put other driver's at risk since glass was flying from the roof. I am waiting on a call from the dealership for a remedy for repair.

November 2025 I was on the freeway when I heard a loud bang. With my two young children in the car, I pulled off and inspected my car to find the rear moon roof glass had exploded. Luckily at the time, I had the shade closed or the glass would have been on my children and their car seats. I took it to the dealership and after a few weeks, my car was finished being repaired and returned to me.   Last week, June 18 2026 I again was driving on the highway and heard again another loud bang. Only a few minutes away, I drove straight to the dealership, I knew it was the sounds of my moonroof again. They repaired and returned my car for a second time.

2025 Hyundai Palisade FWD — vehicle data sourced from FuelEconomy.gov.

The 2025 Hyundai Palisade FWD offers a spacious SUV experience with its 3.8L V6 engine delivering 291 horsepower. Enjoy comfortable highway cruising with an estimated 26 MPG, supported by a smooth 8-speed automatic transmission.

	2020	2021	2022	2023	2024	2025	2026
Price	—	—	—	$35,900	$36,400–$50,150	$37,000	—
Engine Capacity	3.8L	3.8L	3.8L	3.8L	3.8L	3.8L	3.5L
Fuel Type	Regular	Regular	Regular	Regular	Regular	Regular	Regular
Transmission	Automatic (S8)	Automatic (S8)	Automatic (S8)	Automatic (S8)	Automatic (S8)	8 speed automatic	Automatic (S8)
Body Type	Standard Sport Utility Vehicle 2WD	Standard Sport Utility Vehicle 2WD	Standard Sport Utility Vehicle 2WD	Small Sport Utility Vehicle 2WD	Small Sport Utility Vehicle 2WD	SUV	Standard Sport Utility Vehicle 2WD

Hyundai Palisade FWD (2025) Specifications