The contact owns a 2026 Toyota Sequoia Hybrid. The contact stated that while driving 60 MPH on the interstate, there was a loud popping sound coming from the sunroof, and the sunroof glass shattered. The vehicle was taken to the dealer, where it was diagnosed and determined that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the cost of the repair was not covered. The approximate failure mileage was 2,960.

The passenger 2nd row seat seat belt failed to unbuckle. child was strapped into car seat with seat belt. seat belt was not able to unbuckle and child was trapped. fire department had to cut fabric on seat belt to release child due to failed restraint system.

2026 Toyota Sequoia Hybrid. Three safety-related defects reported to dealer, all dismissed without proper diagnosis. STEERING: Steering wheel exhibits noticeable flex, looseness, and audible creak when touched or lightly pushed. The steering wheel houses the airbag module. Looseness raises concerns about steering integrity and airbag deployment reliability. Video evidence available. First noticed within weeks of purchase. Reported in formal written complaint to dealer on 1/15/2026 and again at service visit on 2/5/2026 with written issue list. On 2/6/2026 dealer reported no defects found. Automated inspection showed 50 items passed zero issues despite this documented complaint. PASSENGER SEAT: Front passenger seat has developed mechanical looseness and noise near the automatic lumbar area when set to fully rearward position. Minimal passenger use. Seats are safety-relevant for crash protection and seatbelt anchor integrity. HEADREST: Passenger headrest reported as defective in 1/15/2026 written complaint to dealer. Not addressed during service visit. Dealer service visit on 2/5-2/6/2026 at Prestige Toyota of Ramsey [XXX] resulted in all-green inspection with zero issues found despite three safety complaints documented in writing. Vehicle has approx 7500 miles. Toyota Case XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nearly a complete loss of braking downhill. I am very familiar with the stretch of road I was traveling and have traveled it in other vehicles without issue. When I did need to use my brakes I noticed they were not working as they should, I had to basically stand in the brake petal and the truck shook barely slowing. I eased off the brakes and applied pressure again with the truck still shaking and barely slowing again. I was finally able to downshift and slow down enough to stop the vehicle and pulled off the side of the road allowing the brakes and rotors a chance to cool down. Had I not been able to stop the vehicle, it would have gone off the side of the mountain likely resulting in death. I did take the vehicle to the local Toyota service center complaining of loss of brakes and they returned with everything is within specs. I have not had another issue like that yet but I do still experience a brake squealing when braking especially in reverse. There were no prior issues and didn’t notice any warning lamps. Vehicle is available for inspection upon request.